Interactive Panel Discussion at TSW
AI on AI: How leading data companies leverage predictive signals to transform customer support
Join our interactive panel discussion as we sit down with leading AI and data companies to talk about how they are using third party AI tools to optimize their own support organizations.
Discussion topics will include:
- Why the “build vs. buy” dilemma applies even to AI firms.
- The key benefits of AI built specifically for support teams.
- How “purpose built” AI for support experience drives faster time to value.
- What emerging AI ecosystems might look like.
- Why you should have a “multi-AI” strategy.
PANEL SPEAKERS
Daniel Coullet
VP Customer Engagement and Support Services, Qlik
Kevin Hodgkins
VP Customer Success, Imply
Angus Klein
VP Global Support, Snowflake
Francoise Tourniaire
Owner and Principal, FT Works
Krishna Raj Raja
Founder and CEO, SupportLogic
