Augmenting the Human Element of Support with AI: How SupportLogic and Salesforce are Working Together to Transform Customer Support
In this session, SupportLogic CEO Krishna Raj Raja and Judith Platz, Chief Success Officer at Salesforce will discuss how AI/ML is helping to transform human-assisted support models to become more proactive to enhance both the customer and employee experience.
In this session we will explore:
Founder and CEO, SupportLogic
Chief Success Officer, Salesforce
Future Ready Sales: Unlocking Hidden Customer Signals to Drive Revenue Growth
Join Vishal Talwar, high tech sales leader at Genpact, and Joe Andrews, chief marketing officer at SupportLogic, to find out how you can reduce churn, ignite growth, improve quoting processes and renewals, and increase customer lifetime value by using an integrated, AI-powered B2B platform.
You will gain deep insights on how to:
VP, Head of High Tech, Genpact
The Continuous Support Experience Platform