This month's guest:
Jeb Dasteel
Join us in a conversation with Jeb Dasteel, former Chief Customer Officer at Oracle, author of Competing for Customers, founding member of the CCO Council, and owner of Dasteel Consulting to discuss the role and impact of the strategic CCO.
Topics will include:
- Customer Feedback: How to collect, analyze and respond to feedback?
- Customer Advocacy: How to foster brand advocacy?
- Customer Strategy: How to turn customer engagements into outcomes?
SPEAKERS
Jeb Dasteel
Owner, Dasteel Consulting
Omid Razavi
Chief Customer Officer, SupportLogic
