This Month's Guest:
Join us as we sit down with Beth Shea, CCO at Puppet, to learn all about how she has quickly reinvented Puppet’s approach to customer success after joining in 2019. In a time of disruption and uncertainty, Beth has managed to refine and realign the customer functions to be more customer-focused as well as drive new product adoption among Puppet’s install base. In her short tenure, Beth has helped Puppet improve its Net Promoter Score and improved customer retention and expansions.
Learn some of Beth’s secrets to driving exceptional customer success and go-to-market, including:
Chief Customer Officer, Puppet
Chief Customer Officer, SupportLogic
The Continuous Support Experience Platform